FAQ Category: Online Store

To use a discount code, enter the code in the designated field at checkout and click “Apply.” The discount will be applied to your order total.

Yes, we periodically offer discounts and promotions. To stay updated, sign up for our newsletter and follow us on social media.

We strive to display product colours as accurately as possible. However, due to variations in monitors and devices, the actual colour may differ slightly from what you see on your screen.

We have size guides available on each product page. If you need further assistance, please contact us, and we will be happy to help you choose the right size. Alternatively, visit our store and we can advise as you try items on.

Refunds will be processed within 14 days of receiving the returned item(s). Refunds will be issued to the original payment method. Shipping costs are non-refundable.

To return an item, please contact us at move@kinisirunhub.co.uk or 0117 363 5944 with your order number and reason for return. We will provide you with instructions on how to return your item(s).

If you are not satisfied with your purchase, you may return the item(s) within 28 days of delivery for a refund. Items must be unused, in their original condition and in the original packaging with all tags/labels attached. Please contact us at move@kinisirunhub.co.uk or 0117 363 5944 to initiate a return.

Delivery times vary depending on your location and the shipping method chosen. Typically, orders are delivered within 2-3 working days.

Shipping costs vary depending on the size and weight of your order. The shipping cost will be calculated and displayed at checkout.

We currently only dispatch to Mainland UK.